Free Olive Branch Cocotte with $250 purchase available August 28 - September 30, 2025, or while supplies last. Must use code HARVEST at checkout. Gift cards and taxes do not count toward the minimum purchase requirement. Only one gift per customer/transaction. Offer available at www.lecreuset.com and in Le Creuset Signature Stores while supplies last; not available in Le Creuset outlet stores. May not be combined with other offers. No adjustments to prior purchases. Offer subject to change without notice. If the qualifying product(s) purchased as part of a minimum spend offer are returned and the minimum spend value is therefore not achieved, the free gift with purchase must also be returned. If the free gift is not returned, Le Creuset will deduct the full SRP of the free gift from any refund amount due on the product purchased.
Free ground shipping on all orders of $99 or more from www.lecreuset.com valid in contiguous United States; offer not valid in Alaska or Hawaii. No promo code required. Does not apply to rush shipping. No adjustments to prior purchases. Offer subject to change without notice.
How can we help bring joy to your kitchen? Browse the topics below for answers to some of our most frequently asked questions. If you don't find an answer to your question below, feel free to get in touch with us directly.
General Product Information
Please visit our Care & Use page for information on properly caring for your Le Creuset purchase, or read the brochure provided with your product.
Since 1925, Le Creuset has been the market leader outperforming every competitor in design, performance and customer devotion. As the First in colorful cookware, the Finest in quality and design, and the Favorite for generations, we’re honored to share in the meals, memories and traditions made by food lovers around the world. We continually perfect our craftsmanship and optimize our product design for beauty, durability and superior results so our customers can experience the joy of inspiring cookware and better-tasting food. Our full product range includes enameled cast iron, stoneware, stainless steel, non-stick, silicone and much more, and every product is crafted with only the highest quality raw materials.
Our full product range includes enameled cast iron, stoneware, stainless steel, non-stick, silicone and much more. Every product is expertly crafted with only the highest quality raw materials and optimized for beauty, durability and superior results. All of our materials are versatile and essential parts of a well-stocked kitchen. Visit our Explore Materials page to learn more.
Product reviews can be submitted directly on the page of the product you'd like to review. Website users are required to abide by the rules and conventions set out in the Consumer Generated Content section of the Terms & Conditions page.
This depends on the type of cooking you usually do. Our enameled cast iron Dutch oven is our most popular product for a reason. It is exceptionally versatile, durable, produces superior results, and comes in many sizes. For searing and sauteing, stainless steel is a popular choice. For everyday ease of use, you might like our non-stick cookware. And for baking, stoneware is a good choice. However, you will find that each product line is extremely versatile and suited to several methods of cooking, and all part of a well-stocked kitchen. Visit our Explore Materials page to learn more.
A copy of the warranty is included with your purchase. Please view our Warranty for more details.
As the leader in colorful cookware, we keep our most iconic colors always available. But we also like to introduce new trend-setting colors a few times a year as well. Our design-forward approach results in some of the most sought-after shades in cookware. We will occasionally retire colors, however, they may be found for some time afterward on this website and in some retail stores. We also feel that other Le Creuset colors can create an appealing color combination. Visit our Explore Colors page to find your new favorite.
Le Creuset of America, Inc. (“LCA”) is committed to making its website accessible and user-friendly to all. If you have difficulty accessing features or functions on our website, please call 1-877-273-8738 or email us at support@lcoa.zendesk.com. We will work with you to provide the information you seek. Our goal is to permit consumers to successfully gather information and conduct business through our website and other technology platforms.
Ordering & Shipping
After lecreuset.com approves your order, you will receive an order confirmation email with an anticipated shipping date. A shipment confirmation email will be sent when the merchandise has left our fulfillment center. Track your shipment through the UPS website using the tracking number provided in your shipment confirmation email.
We hope that you carefully consider your purchase before finalizing it at checkout, and we are confident that you will be satisfied with the item you receive. Online orders are processed quickly; to cancel an order please call our Consumer Services team at 1-877-418-5547 as soon as possible and we will attempt a cancellation. If an order cannot be canceled, you may return an item within 45 days of purchase for an exchange or refund of the item's value. Visit our Returns & Exchanges page for more information.
In-store pickup for items purchased online is not currently available. If you wish to purchase an item in-store, use our Store Locator page to find a location near you.
You can create a Wish List of items you'd like to purchase at a future date. You must first create an account to access this feature. Please be aware that saved items are subject to price and availability changes.
We accept the following credit cards when issued from a U.S. banking institution:
American Express
VISA
MasterCard
Discover
JCB
You may also pay in four installments with Afterpay.
Please refer to our Shipping Policies page for detailed information.
In-stock merchandise is usually processed and shipped from our fulfillment center within three business days of the order's approval. With the exception of holidays, orders placed after 2:00 PM EST usually ship in 48 hours. Please refer to your shipment confirmation email for delivery details. Our fulfillment center does not process orders on national holidays such as Christmas Day.
All orders are subject to credit approval before they can be fulfilled.
All delivery times are estimated and are not guaranteed by lecreuset.com. If you have not received your order within the estimated delivery time, please contact UPS with the tracking number in your shipment confirmation email.
We offer several modes of delivery for your order. These include standard ground, 2nd-day and next-day delivery. Please refer to our Shipping Policies page for detailed information.
We ship to to addresses in the continental United States, Alaska, Hawaii and Puerto Rico. Delivery to Alaska, Hawaii and Puerto Rico will incur additional fees. Merchandise will only be sent to valid street addresses; there is no delivery to P.O. Boxes or APO/FPO addresses.
Returns & Exchanges
We believe the quality and craftsmanship of our products will provide years of satisfaction. However, if with 45 days of purchase you are not completely satisfied with your purchase, you may return the item for an exchange or refund of its value. Please visit our Returns & Exchanges page for more information.
If you are returning a defective item, or an item sent in error, you are not responsible for return shipping fees. Under all other circumstances, you are responsible for return shipping.
Privacy & Security
Our Privacy Policy informs you of how the contact information you provide is used, the options you have regarding its use, your entitlement to review and correct that information, and your ability to opt out of its use. Please refer to our Privacy Policy for more detail.
Yes. We have put in place various procedural, technical and administrative measures to safeguard and secure the information you provide.
Card payment information is not retained by or available in our data center. To the extent that consumer information is maintained, it is located on a secure server behind a firewall; it is not directly connected to the internet. The firewall meets recognized industry standards.
No. We do not rent, sell or exchange your contact information with other marketers.
Gift Cards
You may purchase an e-Gift Card here. Gift cards purchased on lecreuset.com are redeemable online or by contacting Consumer Services at 1-877-418-5547.
To redeem, select "gift card" as your payment method during checkout. You will be instructed to enter the gift card number and the amount from the gift card that you wish to apply to your order.
When your e-Gift Card is emailed to the recipient, you will receive an email confirmation stating your order has been shipped. This confirmation will be sent to the email address specified during the checkout process.
Yes. Please reach out to our Consumer Services department at 1-877-418-5547.
When you receive an e-gift card you will receive an email with information regarding its balance. Until you make a purchase that equals the amount on the gift card, the balance will remain on the card for future use. For further questions, please contact Consumer Services at 1-877-418-5547.
Gift cards do not expire.
It is the recipient's responsibility to keep the gift card number and PIN in a safe location. For more information, please contact our Consumer Services department at 1-877-418-5547.
No. Gift cards may only be used to purchase items from lecreuset.com.
Registry
Le Creuset's registry is powered by MyRegistry.com. Simply provide some basic information and create a username and password. This username and password is separate from your Le Creuset customer login. However, feel free to use the same information if you'd like. You may log in either through lecreuset.com's registry page, or on MyRegistry.com.
After you create your registry, you will receive a confirmation email from MyRegistry.com to complete your account. Only a completed account can be found in the search box. If you have completed your account and it still is not searchable, please check your settings to make sure your registry is not set to "Private."
Begin by logging in to your account. Under "Announce Your Registry" you will see multiple ways of sharing your registry.
Once logged in to your account, click the My Settings tab. You can enter your address in your profile information. Once you add shipping information, it will display for your website visitors when they click "Shipping Info" at the top of your registry.
Under the Manage Gifts tab, check the small box next to the gift(s) you like to delete. Then click the "Delete" button above your gift list.
You can easily make an item available again for purchase under the Manage Gifts tab. Just locate the item that you wish to make available again and click the link "Make Available Again."
Yes, guests can easily purchase items locally in a Le Creuset store. They must let the store associate know they are purchasing from a registry, so that the item may be marked as "Purchased" on the gift list.
If an item on your registry is no longer in stock, you will see the message "unavailable." To remove the out-of-stock item from your registry, click "Delete this item from my gift list."
