Free Olive Branch Cocotte with $250 purchase available August 28 - September 30, 2025, or while supplies last. Must use code HARVEST at checkout. Gift cards and taxes do not count toward the minimum purchase requirement. Only one gift per customer/transaction. Offer available at www.lecreuset.com and in Le Creuset Signature Stores while supplies last; not available in Le Creuset outlet stores. May not be combined with other offers. No adjustments to prior purchases. Offer subject to change without notice. If the qualifying product(s) purchased as part of a minimum spend offer are returned and the minimum spend value is therefore not achieved, the free gift with purchase must also be returned. If the free gift is not returned, Le Creuset will deduct the full SRP of the free gift from any refund amount due on the product purchased.
Free ground shipping on all orders of $99 or more from www.lecreuset.com valid in contiguous United States; offer not valid in Alaska or Hawaii. No promo code required. Does not apply to rush shipping. No adjustments to prior purchases. Offer subject to change without notice.
Straight from the Le Creuset factory to you, our Factory to Table Destination Shopping Events are hosted in various cities nationwide. Every shopping session features exclusive discounts on a vast selection of products from around the world, including limited-edition colors as well as rare shapes and styles.
FTT HART
Hartford, CT
The Connecticut Convention Center September 4-7, 2025
VIP tickets for Thursday are $35. General admission tickets are $15.
All tickets are non-refundable.
We are open Thursday (VIP Sessions) 9:30 a.m. – 7:00 p.m., Friday 10:00 a.m. – 6:00 p.m., Saturday 10:00 a.m. – 5:30 p.m. and Sunday 10:00 a.m. – 1:30 p.m. – with entry available only at your scheduled session time.
Yes, bring either a printed ticket or a digital ticket. For help with a ticket you’ve already bought, email factorytotable.us@lecreuset.com.
Yes. We’ll check the ID to match the name on the ticket. At least one person in your group must be the registered ticket holder. If the registered ticket holder is not present, you will not be allowed entry. ID may also be required for credit card purchases.
Yes, you can initiate a transfer on our ticketing site.
Yes. You can purchase up to 4 tickets for any session. Ticketholders who attempt to purchase more than 4 tickets for a single session may have their tickets canceled and refunded.
No. Le Creuset only guarantees the authenticity of tickets purchased through our ticketing system, TicketSpice.
Yes, please email factorytotable.us@lecreuset.com and provide the name the ticket was purchased under. A replacement ticket will be emailed to the address on file.
Yes. Our ticketing site uses a virtual queue to keep things running smoothly. It helps manage the flow and prevents the site from crashing.
Ticket buyers are placed in line in the order they entered the queue when the site goes live.
No. If you refresh the ticketing page, your place in the queue will be updated.
It is unlikely, but if more general admission tickets are released, we’ll post updates on the Facebook event ad. Check the Events tab on our Facebook page for the latest info.
No. We cannot offer a wait list at this time.
Yes, if you enterwithin your ticketed shopping session and complete shopping within the ticketed session.
Children under 10 get in free with a ticketed adult. Children under 18 are not eligible to purchase a Mystery Box. ID may be required.
Only service animals are allowed at our destination events.
No. Tickets are not secured until payment is completed in full.
No. Each ticket contains a unique barcode that can only be scanned once at the door.
The Connecticut Convention Center, Hall A, located at 100 Columbus Blvd., Hartford, CT 06103.
This is an in-person event only that cannot be shopped online or over the phone.
Not yet. Sign up for emails at www.lecreuset.com and follow Le Creuset on Facebook and Instagram for updates.
The closest airport to the event venue: BDL (Hartford)
Parking is available at the Connecticut Convention Center. Parking is $5 for the first hour and $2 for every hour after, payable by credit card, only.
The event runs from 9:30 AM to 7:00 PM. VIP sessions are on Thursday, September 4, 2025 from 9:30 a.m. to 7:00 p.m.
Tickets for VIP sessions are $35 each. Mystery Boxes are limited to one per ticketed attendee, per event (not per shopping session). To purchase a Mystery Box, you must spend at least $150 (excluding the cost of the ticket and the Mystery Box).
VIP sessions include: first choice of color and product selection and the opportunity to purchase a Mystery Box for $50 (with a minimum $150 ticketed spend), a cash bar, and live entertainment.
Yes. Ticketed attendees of the VIP session have the opportunity to purchase one Mystery Box. Mystery Boxes are limited to one per ticketed attendee, per event (not per shopping session). You must spend at least $150 at the event (excluding the ticket and Mystery Box costs) to qualify.
Mystery Boxes are available only on VIP Day, Thursday. By purchasing a VIP session ticket for that day, you can buy one Mystery Box, with a minimum spend of $150. Boxes are limited to one per ticketed attendee, per event.
What’s in the box? That’s the fun of it! Each Mystery Box is packed with at least $300 worth of Le Creuset products, but the contents are a surprise – no peeking and no guarantees on specific categories or colors. Every box is one-of-a-kind, and that’s what makes them so exciting!
One ticket, one box, one epic surprise! Mystery Boxes are limited to one per ticketed attendee per event (not per session) and require a minimum purchase of $150. Shopping with friends? Great! If each ticketed attendee in your group spends at least $150, each one can purchase their own Mystery Box. More spending, more surprises!
No. Mystery Boxes are only available to attendees who are present at the event. You must be there in person to purchase – no exceptions!
Mystery Boxes are reserved for attendees 18 and older who meet the purchasing requirement. Children under 18 are not eligible to purchase a Mystery Box.
We accept cash and credit cards, including VISA, MasterCard, American Express, China UnionPay, Discover, Modern Wallets, and Afterpay. For credit card purchases, you may be asked to show a valid ID.
We will offer a hospitality discount on eligible items; some exclusions apply. Proof of eligibility and ticket purchase are required. Mystery Boxes are non-discountable and ineligible for any discounts.
We do honor a 10% off military discount on eligible items (some exclusions apply). Proof of military service is required. Only service members in attendance are eligible to receive a discount. Mystery Boxes are non-discountable and ineligible for any discounts.
For 2025 we will have a national charity partner, Meals on Wheels. MOW supports seniors facing isolation and hunger.
No, returns or exchanges cannot be made in retail stores. Products purchased at the Factory to Table event with manufacturer defects may be returned or exchanged on-site during the event only. All other purchases are final sale.
We’re happy to help with a replacement! If you’re able to return to the event, we can exchange the item on-site if it has a manufacturer defect, subject to availability. If you’re unable to return, please email factorytotable.us@lecreuset.com with:
• A copy of your original receipt (please highlight the damaged items)
• Your contact information
• Your shipping address
We’ll take it from there!
Please note: Mystery Box items come without original packaging and may show minor scratches or cosmetic imperfections that do not affect performance. Cosmetic flaws alone do not qualify for replacement.
Please email factorytotable.us@lecreuset.com with a copy of your original receipt and specify the item you were incorrectly charged for. Refunds will be processed within 24-48 business hours.
Yes, all products sold at the event are covered by Le Creuset’s standard product and consumer warranty, except Mystery Box items, which are excluded. To file a warranty claim, please contact Consumer Services at 1-877-273-8738.
For more information, please see our Terms and Conditions available on TicketSpice.
