Celebrating a Century of Le Creuset - links to About Le Creuset page

 

Free Olive Branch Cocotte with $250 purchase available August 28 - September 30, 2025, or while supplies last. Must use code HARVEST at checkout. Gift cards and taxes do not count toward the minimum purchase requirement. Only one gift per customer/transaction. Offer available at www.lecreuset.com and in Le Creuset Signature Stores while supplies last; not available in Le Creuset outlet stores. May not be combined with other offers. No adjustments to prior purchases. Offer subject to change without notice. If the qualifying product(s) purchased as part of a minimum spend offer are returned and the minimum spend value is therefore not achieved, the free gift with purchase must also be returned. If the free gift is not returned, Le Creuset will deduct the full SRP of the free gift from any refund amount due on the product purchased.

 

Free ground shipping on all orders of $99 or more from www.lecreuset.com valid in contiguous United States; offer not valid in Alaska or Hawaii. No promo code required. Does not apply to rush shipping. No adjustments to prior purchases. Offer subject to change without notice.

 

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Contact Us

For questions about this website, our products, or other topics related to Le Creuset, please contact our Consumer Services department by calling 1-877-273-8738 or complete the form below.

Hours of operation are Monday - Friday, 9 a.m. to 5 p.m. ET (excluding national holidays). Need immediate assistance? The information you need may be available in our FAQs.

For requests to cancel an order, or part of an order, please call us at 1-877-273-8738 as orders usually ship within 1-2 business days after being placed. We are available Monday through Friday, from 9:00am to 5:00pm EST.
To select multiple reasons, hold down the "Shift" button as you make your selections. If "Other reason" is selected, please provide details in the Description section below.
Please provide the details of your request below.
Please include the details of your request below. If you are missing items from your order, please also list those items below.
Please provide details of the issue you are experiencing with your item below. If your item is a Stockpot, please also include the height and width (in inches) of the item.
If you received items that were not on your order, please attach photos of those items below. If possible, please include a photo of each item’s label/ bar code. If you are missing items from your order, please attach a photo of the items you received inside the shipping box.
Please attach the following photos of your item. Do not risk injuring yourself by touching broken pieces.
  • A picture showing the specific damage that you are referring to in your claim
  • A picture of the bottom exterior of the item
  • Please include the following photos of your item:
  • A picture of the entire item, including the lid if it came with one
  • A picture of the bottom exterior of the item
  • A picture showing the specific damage that you are referring to in your claim
  • Supported formats: JPG, PNG, GIF (Max 5MB). You can select multiple files.