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DETAILS
Free ground shipping all orders for a limited time. No promo code necessary. Does not apply to rush shipping. Cannot be applied to prior purchases. Applies only to orders placed online at www.lecreuset.com and in Le Creuset Signature Boutiques. Offer ends December 20, 2016 at 11:59 p.m. EST.

For gift with purchase, must use code GIFT at checkout. One gift per customer. Cannot be applied to prior purchases. Only available in Cerise red. Gift with purchase valid online at www.lecreuset.com and in Le Creuset Signature Stores November 24–December 24, 2016 at 11:59 p.m. PST, or while supplies last. Limited quantity available. Offer not available in Le Creuset outlet stores.
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Warranty Details

Each piece from our extensive range of high-quality cookware is designed for versatility and ease of use. Please read our care and use guidelines before using your cookware for the first time.

Le Creuset offers different warranties depending on the type of product; detailed information by product type is below. For each warranty type:

  • Each product warranty is made solely by Le Creuset of America, Inc. and no other person or entity. The specific warranty for your product (see below) is the only express warranty provided for that product. We want you to get the very best from your Le Creuset® products, so please contact us if you need help or advice on using your cookware.
  • Our warranties do not extend any implied warranty provided by any state law to a consumer. Our warranties give you specific legal rights, and you may also have other rights which vary from state to state. (Some states do not allow the exclusion or limitation of incidental or consequential damages, so that limitation or exclusion may not apply to you if it is specified under your product type below).
  • If you need warranty service, please refer to the information here.
  • Defective cookware will be replaced free of charge, or replaced by a similar product or one of equivalent value if the product is no longer in production. Replacement with the same color cannot be guaranteed.
  • Cast Iron

    What does this warranty cover?

    Le Creuset cookware is warranted to you by Le Creuset of America, Inc. to be free from defects in material and workmanship at the time of its purchase. For this Lifetime Limited Warranty to apply, you must follow the care and use instructions provided with the utensil. This warranty covers normal household use only.

    What does this warranty not cover?

    This warranty does not cover damage from abuse, commercial use or other non-consumer use, neglect, abnormal wear or tear, overheating, or any use not in accordance with the cookware instructions provided with the utensil. This warranty does not cover damages such as the cost of repairing or replacing other property that is damaged due to a defect in the utensil, the cost for transportation of the utensil to get warranty service, loss of time, loss of use, or other consequential or incidental damages.

    * The lifetime limited warranty does not apply to cookware products with a nonstick coating, non-cast iron pieces and accessories.

    Who is covered by this warranty?

    This Lifetime Limited Warranty covers the original retail consumer purchaser of the utensil, or a consumer who receives the utensil new and unused as a gift from the original retail purchaser. Coverage terminates if a covered consumer sells or otherwise transfers the utensil (this warranty is provided only to consumers, and all express and implied warranties to non-consumers are disclaimed).

    How long does this warranty last?

    This Lifetime Limited Warranty begins on the date of purchase and lasts as long as a covered consumer

  • Tri-Ply Stainless Steel

    What does this warranty cover?

    The warranty covers faulty workmanship and/or materials when the product is used in normal domestic conditions in accordance with the care and use instructions provided. It does not cover normal wear and tear, commercial use or misuse of the product.

    Defective cookware will be replaced free of charge with a similar product, or one of equivalent value if the original product is no longer in production. Please note that in the case of a set, only the faulty item will be replaced.

    What does this warranty not cover?

    Damage caused by normal wear and tear, accident, misuse, abuse or commercial use.

    Scratches, stains, discoloration, corrosion or damage from overheating to the interior or exterior of the pan. This also includes the nonstick coating.

    Consequential damage is expressly excluded from this warranty.

    * The lifetime limited warranty does not apply to cookware products with a nonstick coating, non-cast iron pieces and accessories.

    Who is covered by this warranty?

    The warranty begins on the date of purchase by the original owner, whether a self-purchase or received as a gift.

  • Forged Hard-Anodized

    What does this warranty cover?

    Le Creuset forged hard-anodized cookware is warranted to you by Le Creuset of America, Inc. to be free from defects in material and workmanship at the time of its purchase. For this Lifetime Limited Warranty to apply, you must follow the care and use instructions provided with the utensil. This warranty covers normal household use only. Please note that in the case of a set, only the faulty item will be replaced.

    What does this warranty not cover?

    Damage caused by normal wear and tear, accident, misuse, abuse or commercial use.

    Scratches from knives and sharp utensils, or stains, discoloration, corrosion or damage from overheating to the interior or exterior of the pan.

    Consequential damage is expressly excluded from this warranty.

    Who is covered by this warranty?

    This Lifetime Limited Warranty covers the original retail consumer purchaser of the utensil, or a consumer who receives the utensil new and unused as a gift from the original retail purchaser. Coverage terminates if a covered consumer sells or otherwise transfers the utensil (this warranty is provided only to consumers, and all express and implied warranties to non-consumers are disclaimed).

    How long does this warranty last?

    This Lifetime Limited Warranty begins on the date of purchase and lasts as long as a covered consumer owns the utensil.

  • Stoneware

    What does this warranty cover?

    The warranty covers faulty workmanship and/or materials when the product is used in normal domestic conditions in accordance with the care and use instructions provided. It does not cover normal wear and tear, commercial use or misuse of the product.

    Defective cookware will be replaced free of charge, or replaced by a similar product or one of equivalent value if the original product is no longer in production. Replacement with the same color cannot be guaranteed.

    What does this warranty not cover?

    Damage caused by normal wear and tear, accident, misuse, abuse or commercial use.

    Scratches, stains, discoloration, corrosion or damage from overheating to the interior or exterior of the pan. This also includes the nonstick coating.

    Consequential damage is expressly excluded from this warranty.

    Who is covered by this warranty?

    The warranty begins on the date of purchase by the original owner, whether a self-purchase or received as a gift.

  • Kettles and Stockpots

    What does this warranty cover?

    Le Creuset enamel on steel cookware is warranted to you by Le Creuset of America, Inc. to be free from defects in material and workmanship at the time of its purchase. For this 5-Year Limited Warranty to apply, you must follow the care and use instructions provided with the utensil. This warranty covers normal household use only. Please note that in the case of a set, only the faulty item will be replaced.

    What does this warranty not cover?

    Damage caused by normal wear and tear, accident, misuse, abuse or commercial use.

    Scratches from knives and sharp utensils, or stains, discoloration, corrosion or damage from overheating to the interior or exterior of the pan.

    Consequential damage is expressly excluded from this warranty.

    Who is covered by this warranty?

    This 5-Year Limited Warranty covers the original retail consumer purchaser of the utensil, or a consumer who receives the utensil new and unused as a gift from the original retail purchaser. Coverage terminates if a covered consumer sells or otherwise transfers the utensil (this warranty is provided only to consumers, and all express and implied warranties to non-consumers are disclaimed).

  • Metal Bakeware

    What does this warranty cover?

    Le Creuset offers a limited lifetime warranty on its nonstick metal bakeware products. The warranty applies from the date of purchase of the original owner, whether a self-purchase or received as a gift. The warranty covers faulty workmanship and/or materials when the product is used in normal domestic conditions and in accordance with the care and use instructions provided.

    What does this warranty not cover?

    Damage caused by normal wear and tear, accident, misuse, abuse or commercial use.

    Scratches, stains, discoloration, corrosion or damage to the interior or exterior of the product from overheating, dishwasher use or other misuse.

    Rusting of the rim area as described in the care and use information.

    Consequential damage is expressly excluded from this warranty.

  • Utensils and Accessories

    For all utensils and accessories, the warranty begins on the date of purchase by the original owner, whether a self-purchase or received as a gift.

    Warranties covering utensils and accessories do not cover the following:

    • Damage caused by normal wear and tear, accident, misuse, abuse or commercial use.
    • Scratches, stains, discoloration, corrosion or damage from overheating.
    • Consequential damage is expressly excluded from this warranty.

    Silicone Products Limited 5-Year Warranty – Le Creuset® of America, Inc.

    The warranty covers faulty workmanship and/or materials when the product is used in normal domestic conditions in accordance with the care and use instructions provided. It does not cover normal wear and tear, commercial use or misuse of the product.

    Defective cookware will be replaced free of charge, or replaced by a similar product or one of equivalent value if the original product is no longer in production. Replacement with the same color cannot be guaranteed.

    Revolution® Stainless Steel Tools Lifetime Limited Warranty – Le Creuset® of America, Inc.

    The warranty covers faulty workmanship and/or materials when the product is used in normal domestic conditions in accordance with the care and use instructions provided. It does not cover normal wear and tear, commercial use or misuse of the product.

    Defective cookware will be replaced free of charge, or replaced by a similar product or one of equivalent value if the original product is no longer in production.

    Salt and Pepper Mills 10-Year Limited Warranty – Le Creuset® of America, Inc.

    The warranty covers faulty workmanship and/or materials when the product is used in normal domestic conditions in accordance with the care and use instructions provided. It does not cover normal wear and tear, commercial use or misuse of the product.

    Defective cookware will be replaced free of charge, or replaced by a similar product or one of equivalent value if the original product is no longer in production. Replacement with the same color cannot be guaranteed.

  • Corkscrews, Wine Accessories and Glassware

    • Le Creuset lever models and metal wine corkscrews and wine accessories are covered for ten years from the date of purchase against defects in materials and workmanship.
    • Le Creuset non-metal wine corkscrews, non-metal wine accessories, and glassware are covered for five years from the date of purchase against defects in materials and workmanship.
    • For all Corkscrews, Wine Accessories and Glassware the warranty begins on the date of purchase by the original owner, whether a self-purchase or received as a gift.
    • Warranties covering Corkscrews, Wine Accessories and do not cover normal wear and tear, maintenance, or the consequences of abuse or commercial use (e.g., in a restaurant or bar).
  • Submit a Warranty Claim

    To make a Warranty claim, you must call our helpline at 1-877-CREUSET (273-8738) to obtain a Returns Merchandise Authorization (RMA) number PRIOR to mailing your cookware to us.

    After you receive the authorization number, mail the cookware to the address below. We recommend using a traceable means to return your cookware as Le Creuset of America, Inc. is not responsible for damages or lost or stolen merchandise. Please enclose your return address and a brief note explaining the defect. Turnaround time on returns is typically two to four weeks after receipt of an item.

    Once you have contacted our customer service department, you may send your cookware to:

    Returns Department
    Le Creuset of America
    114 Bob Gifford Blvd.
    Early Branch, SC 29916