General Questions
Gift with Purchase Details

Our gift to you with your purchase of $150 or more: Petite Pumpkin Cocotte, a $30 value. Offer not available in Le Creuset Outlet stores. Offer may not be redeemed on past purchases. Limited quantity available.

Offer ends October 31, 2014 at 11:59 p.m. PST, or while supplies last.

Free Ship Offer Details

Free Ground Shipping with any order of $50 or more for a limited time. Does not apply to rush shipping. Cannot be applied to prior purchases. Applies to orders placed online at www.lecreuset.com. Offer not available in Le Creuset Outlet or Signature stores.

Offer ends 12/31/14 at 11:59 p.m. PST. At checkout, enter promo code SHIPFREE50.


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What is the advantage of buying a Le Creuset piece instead of less costly brands?

For nearly a century, Le Creuset premium cast iron cookware has been trusted in kitchens around the world for its superior performance, lasting quality and iconic design.

With a traditional sense of craftsmanship and hands-on attention to detail, the artisans at our Fresnoy le Grand foundry have kept chefs and culinary enthusiasts in mind, and their work reflects the real demands of a working kitchen. Our product lines are crafted to achieve optimal weight and heat retention properties. Le Creuset cookware is versatile, ergonomic, extremely resistant to wear and tear, and guarantees excellent cooking results.

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What is the difference between cast iron and stainless steel, and why would I choose one
over the other?

Cast iron is a remarkably durable material, known for its efficient and even heating. It is best for braising, baking, roasting and soups. Our tri-ply stainless steel is also durable and efficient, but these pans are best for sautèing and shallow frying. Both materials are versatile and essential parts of a well-stocked kitchen.

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I am new to Le Creuset. What is the best piece to purchase to start my collection?

This depends on the type of cooking you usually do. For soups and braising meats, a cast iron French Oven is probably the best choice; this is also our most popular product. For sauteèing and shallow frying, stainless steel will work best. And for baking, stoneware is a good choice. However, you will find that each product line is extremely versatile and suited to several methods of cooking.

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Where can I purchase Le Creuset cookware and tools?

You can purchase Le Creuset cookware on this site - use the navigation above or visit our Shop by Category page to get started. Here you can browse a complete listing of our products, so that you can feel confident in your choice when purchasing. However, our products will remain in our Signature Stores and at all of our fine retailers. Our store locator can direct you to these retailers’ websites and locations nearest you.

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Is Le Creuset cookware appropriate for most recipes? Where can I find recipes specifically for Le Creuset?

You will find that Le Creuset products are suitable for a wide range of recipes, such as soups, stocks, meats, side dishes and desserts. Some staple pieces can be used for a variety of dishes, but we offer many types of products to suit your style of cooking. LeCreuset.com houses a number of recipes that have been created specifically for our dishes - browse our collection or search for specific recipes here.

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How do I know Le Creuset will not discontinue a color once I start collecting cookware in that color?

We have several basic colors that will remain available, but we like to introduce new colors from time to time to keep things exciting. Before introducing a color, we do careful market research to make sure it will be well-received by our customers. We will occasionally retire colors; however, they may be found for some time afterward on this website and in some retail stores. We also feel that other Le Creuset colors can create an appealing color combination.

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What is the Le Creuset Warranty?

Cast iron, tri-ply stainless steel, forged hard-anodized and stoneware products are all covered by warranties. A copy of the warranty is included in your item’s box. Please view our warranty page for detailed information.

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How do I submit a product review?

LeCreuset.com’s website provides opportunities for customer feedback. Website users are required to abide by the rules and conventions set out in the Consumer Generated Content section of the Terms & Conditions Page.

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